Enrollment via SAIS successful overall despite hiccups

UP officials deemed the 1st semester A.Y. 2016-2017 enrollment via the Student Academic Information System (SAIS) in UP Los Banos, UP Cebu, UP Baguio, and UP Manila a success despite the issues encountered, including the Denial of Service (DoS) attack on the system which was promptly blocked after identification.

According to reports by UP Los Banos, UP Cebu, UP Baguio, and UP Manila to UP President Alfredo Pascual, all 4 CUs using SAIS were able to complete registration with “most end-users starting to appreciate the system” even if there is “still much work ahead in the implementation.”  

The enrollment was officially held from 28 July 2016 – 02 August 2016 but was eventually extended by the CUs’ respective administrations. In most CUs the main reason for the extension was to accommodate late payments and ST appeals.

For UP Cebu, Baguio, and Manila, the reports were unanimous in saying that, save for the system slowdown due to the DoS, this was the “smoothest” run ever with fewer issues encountered.  

UP Cebu reported “generally receiving satisfactory feedback” from students on the enrollment process except for reports on technical problems and adviser availability that are beyond the OUR’s control. Most students were able to enroll within the day of their scheduled appointment.

The report remarked that UP Cebu’s  Office of Student Affairs (OSA) in particular saw the “great potential” of the SAIS since its capacity to tag students gives users a holistic view of the student profile. The system also informed students of their delinquencies, including unpaid student loans and unreturned library books. Duplication of data gathering from offices was eliminated. There’s less paperwork and greater cost effectivity for students who no longer have to pay for their Copy of Grades.  

In UP Baguio’s Preliminary Evaluation of SAIS, it was reported that the SAIS experience was “better” this semester. SAIS also included features not available in the previous system like online enrollment using the self-service menu, online advising, and the advisement module. SAIS also integrated the process of enrollment from advising to payment. Cost-efficiency was also cited as a benefit, as there was no need to print several copies of the same form since pertinent offices can access SAIS and generate reports as needed.

In UP Manila, this semester’s enrollment proved to be “better than the past enrollments (via SAIS).” The report observed that there were no long lines during this enrollment; lines were observed only during payment. Moreover, students were able to enroll online using SAIS self-service. Those who were not able to get all the classes they intended to enroll in due to limited slots applied for “add slots” using SAIS’ waitlist feature, or petitioned for the opening of new classes.

Since UP Los Banos experienced enrollment via SAIS for the first time this semester, a certain amount of birth pains were expected. After resolving the issues caused by the DoS attack on 29 and 30 July 2016, UPLB students were finally able to enroll.

The UP Los Banos report stated that based on the statistics, by the end of enrollment, a total of 12,994 students were enlisted via SAIS with 12,454 (95.84%) who were already paid.  While bugs or glitches were experienced by SAIS end-users, these were attributed to the encoding of information such as fees and courses which was done by the staff who were first-time users.  These glitches were also resolved by the UPLB’s SAIS Team once notified.

The report noted that a way that SAIS saves time is that the printed Form 5 already serves as proof of payment and registration. In effect, the students no longer return to the OUR to have their Form 5 stamped with “REGISTERED” as done in SystemOne.

All in all, the CU reports agreed that it is a continuous work in progress that needs the support of staff, faculty, and students to improve. Despite these challenges, users are “now beginning to understand and appreciate its potential.” Ultimately, the benefits that come with the system – operational efficiency being top of mind – will make SAIS worth the wait.